Who are

Our Business

Proudly serving individuals and small businesses in Central Florida—powered by trust, transparency, and expert Apple support.

We’re not just another tech company. We’re Apple people. We live and breathe the Apple ecosystem and are on a mission to make it easier, smarter, and more secure for everyone to use.

Who We Are

Certified Apple Services was founded by Jared Myers, a former Apple Genius, trainer, and customer success expert who helped over 11,000 customers annually during his 7-year career at Apple. After seeing the growing need for personalized, patient, and premium-level support beyond the Genius Bar, Jared created Certified Apple Services to fill that gap, giving everyday users and small businesses a trusted expert they can count on.

From hands-on setup to remote troubleshooting and business device optimization, our services are designed for one thing: helping you get the most from your Apple technology, with no stress, no jargon, and no wasted time.

Where We Serve

We’re based in Winter Haven, FL, and proudly serve the greater Central Florida region. We offer remote support across the country and in-person service throughout Polk County, including:

Winter Haven, Lake Wales, Haines City, Auburndale, Bartow, Lakeland, Davenport, and beyond.

What Makes Us Different

Apple-Certified Expertise: As a certified ACMT with years of real Apple experience, we bring you the same level of care and professionalism you'd expect in-store—without the wait or confusion.

Human-Centered Support: Whether you're a tech-savvy freelancer or a first-time Mac user, we tailor our service to your comfort level and needs.

Hybrid Model: We offer both 1-on-1 premium support and digital solutions, like downloadable toolkits and online training, so you can learn or fix things on your schedule.

Local Roots, Global Reach: While we’re proudly rooted in Central Florida, we support remote clients across the U.S.—bringing that trusted neighborhood feel to people everywhere.

Our Values

We operate with honesty, respect, and a commitment to excellence. That means we treat your technology like it’s our own. We speak in solutions, not sales pitches. We believe in doing the right thing, even when no one’s watching.

“Treat others the way you would want to be treated.” This isn’t just a quote—it’s how we do business.

Years of experience

Awards received successfully

Happy clients always.

Customers' feedback matters.

David

The personalized training I received was fantastic. I now feel confident using my iPad!

Michael

I had some issues with my iPhone that I couldn't resolve on my own.

John

I was overwhelmed with my new MacBook, but Certified Apple Solutions made the setup process easy.

support@certifiedapplesolutions.com

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